Ambition

I collaborated with Ally Coffee, a specialty coffee company originally from Brazil with offices in America and Europe, to co-create a brand and talent strategy to inspire both clients and employees.

Action

Working closely with CEO Bruno Borges and COO Ricardo Pereira, I developed a collaborative process to get everyone in the organization involved:

• Employee Survey

• Internal Talent Audit

• Competitor & Best Practices Audit

• Producer, Roaster and Employee Interviews

• Management Workshops & All-Employee Forum

Through a three-week research sprint, we discovered the organization needed to work through two core issues internally: communicating more seamlessly as a global team and retaining talent through formalized learning initiatives.

As a part of their all-company summit, I facilitated workshops with the management team to co-create practical solutions to these issues. Our talent strategy focused on re-designing the way the business runs meetings -- from 10-minute daily executive stand-ups to more global cross-functional management meetings. We also committed to building a culture of goal setting, accountability and feedback, supported by their CFO Davide Bombonato and their Head of Learning Ildi Revi.

Impact

I’m incredibly excited to say within the first two weeks of the first quarter their CEO Bruno and COO Ricardo have implemented 90% of the actions we committed to during our December 2018 workshops, with a particular focus on the way the organization communicates through meetings.